How it works

AVA replies. BookBase books. You go back to work.

Five steps, one loop. Three real-world examples below — the same loop, three different industries, three different outcomes.

Enquiry lands

SMS, missed call, IG DM forwarded — anything that hits your phone.

→

AVA replies

Within 60 seconds, in your voice. Asks the right qualifying questions.

→

AVA scores it

Hot, warm, cold. Cites budget, timing, intent. You see the transcript.

→

BookBase locks it in

If the lead's ready, AVA queries BookBase and books a slot. Calendar updated.

→

You go back to work

Tomorrow morning's dashboard shows confirmed bookings + yesterday's hot leads.

Hairdresser · 9:42pm Sat

DM at 9pm becomes a Tuesday booking.

Maya messages a salon's IG DM at 9pm asking about a balayage next week. The DM forwards to AVA's number. AVA replies in 12 seconds, asks if it's full or refresh, surfaces the open slots, and books Tuesday 2pm in BookBase. Sarah sees it on her morning dashboard with no late-night buzz to her phone.

1 booking, 6h ahead of competition

BookBase calendar updated · owner not notified until morning

9:42SMS · AVA · BookBase·····

Hey, looking for a balayage next week — anything available?

Hi Maya — I'm AVA, Sarah's assistant ✨ Full balayage we've got Tues 2pm or Thur 10am. Which suits?

Tuesday 2pm please 🙏

Booked! Confirmation in your inbox. See you Tuesday.

iMessage

Sparky · 1:14pm Wed

Quote request mid-job, scored before lunch.

Jordan's halfway up a ladder when a quote request hits the business number. AVA picks it up, asks job type, property, and rough budget — the same questions Jordan would ask, in 60 seconds. Lead's scored hot. AVA SMSes Jordan a one-line summary + a one-tap link to book the site visit straight into BookBase.

Hot lead, transcript, one-tap site visit

Jordan sees alert → taps to book site visit into BookBase

9:42SMS · AVA · BookBase·····

G'day, looking for a sparky for some downlights in a Queenslander, what's a ballpark?

Hey mate — I'm AVA, Jordan's assistant. Quick few Qs so I can get you a real quote: how many lights, is the ceiling already open, and is anyone home for the visit?

Maybe 12 lights, ceiling is closed, my partner's home most days.

Got it. I've flagged this hot to Jordan — he'll text you within the hour with a number + a slot for a site visit.

iMessage

Physio · 7:55am Mon

Acute back pain triaged before the clinic opens.

Patient texts at 7:55 about acute lower-back pain. The clinic opens at 8:30. AVA triages — acute vs maintenance, body area, pain timeline — and books into the urgent slot the practice keeps for triage cases. By the time reception arrives at 8:30, the patient is on the schedule with a transcript attached.

Acute booking before clinic opens

Reception walks in to a full schedule and a triage note

9:42SMS · AVA · BookBase·····

Hi, my back went last night, I can't really walk. Any chance of getting in today?

I'm so sorry — I'm AVA, the clinic's assistant. Quick triage: where's the pain (lower / mid / upper), and have you had this before?

Lower right side. Picked up my toddler. Never this bad.

Booking you into our 9:30 acute slot today. Confirmation incoming. Take it easy until then.

iMessage

What this means for your day

Less of one. More of another.

Honest ranges below. Founding members will help us replace these with real medians from their first three months.

<60s

First-reply time

vs. 2–6 hours typical

24/7

After-hours coverage

weekends & holidays included

+15–35%

Calendar fill rate

estimated, founding cohort to validate

5+ hrs

Owner time saved/week

self-reported in pilots

See it work for your business this week.

One onboarding call. AVA live by Friday. The first booking she lands pays for the month.

Claim a founding spot →$150 / mo · 7-day trial · Cancel in-app